Stihl Landscape, lawn & garden power equipment

Awards & Testimonials

Mission Statement

Retail Sales of Lawn And Garden Machinary in Kilmore Vic 3764

Alpha McDelta started up in 1991 when Tom and Sue Trefz set up shop in Kilmore. Three years later they bought the local Stihl dealership and since then have serviced and supported a huge range of customers throughout Australia.  Son Noel, and his wife Beck also joined the business and were an asset in the day to day running of this successful family business.

In January 2016 Noel and Beck took over the family business and so it became Alpha Power Equipment.
The Staff are sent on regular training programmes to keep up with new products, business  innovation and service updates.  

Alpha Power Equipment supply a wide range of  quality machines and also stock a large range of safety apparel and accessories.
Alpha Power Equipment have a pick-up and delivery service for ride on mowers and four wheel motorcycles.

Brands  stocked are :-

Masport - Ride on's, push mowers, brush cutters, garden recycler's
Briggs & Stratton/Ferris/Victa – engines, pressure washers, generators, out-front ride on mowers, brush cutters, push mowers
Cox – ride on mowers, garden recycler's
Deutscher – garden recyclers, walk behind grass slashers
Honda – pushmowers, blowers, hedgetrimmers, generators, brushcutters, rotaryhoes
Kubota – Compact Tractors, Ride On Mowers, push mowers, brushcutters
MTD/Cub Cadet/Rover –ride on mowers, push mowers, rotary hoes, log splitter's, garden recycler's, edgers, blower-vacs
Koshin - pumps
Stihl – chainsaws, brushcutters, blowers, demolition saws, pressure washers, hedgetrimmers, sprayers, pole pruners, vacuum cleaners and augers
However we supply parts for any small engine and mower so give our Spare parts a go, we will locate it for you if we don’t have stock. We strive to “go the extra yard”

Outstanding workmanship, fair prices  and total transparency ensure that when you deal with Alpha Mc Delta they will sell you the correct product with personal service and acurate and up to date advice.

Our Story

Dear Dr Roso
I am writing to make you aware of an outstanding customer service experience that I have enjoyed recently.   As an owner of a number of quality Stihl products, I visited one of your dealers recently, Alpha McDelta in Kilmore Victoria and was most impressed by the level of customer service and genuine care shown by the proprietors Tom and Sue Trefz and their employees.
 
I received sound advice when I purchased my pressure washer from them and had a small issue with a faulty nozzle, this was promptly replaced and the machine working to perfection.   I have left saws for maintenance and repairs which all are also performing very well.
 
As a business owner of a very well known brand myself that is heavily involved in customer service, I do appreciate when individuals take time and commitment to ensure that my questions are answered and that I understand what I am purchasing and its limitations and capabilities.
 
So congratulations to your organisation and Alpha McDelta for dealings to date.   Unfortunately when dealing with the public, suppliers and service providers often only receive feedback that is negative or a complaint and not positive experiences that people have had with a product.
Regards
John Sanderson
Regional Franchisor
Jim's Mowing Maintenance


Alpha McDelta - A family run business, which for 20+ years has been and is very much part of the Kilmore landscape, provides high quality, personalised service and care to businesses and individuals alike for their small engined power requirements
Graham Thompson